We have developed our own IT technology that allows real-time detection of any deviation that may lead to a breakdown of our clients’ quality system.
Early detection of deviations translates into immediate decisions that translate into obvious cost savings and the strength of the quality system implemented becomes evident.
A whole complex algorithm transformed into the greatest simplicity
Any member of the organization can open a claim
efcSpain assigns a claim number and initiates an independent investigation
It can traced easily through a claim number
efcSpain supervises the resolution of the claim in a fair way according to guidelines
efcSpain will either close the incidence or recommend different courses of action to be taken by the company
Final resolution
With the resolution of incidents and the implementation of on-going actions carried out by our clients, the different categories of certification can be successfully obtained.